At Pearzion Enterprises, we strive for your satisfaction. If you're not happy with your purchase, you may return it within 7 days of receipt for a full refund or exchange. To be eligible for a return, the product purchased must be in the same condition as when you received it, with all original packaging and tags attached. Customers are responsible for the transport or shipping costs, unless the return is due to an error on our part or a defective product. To initiate a return, please contact our customer care using the email or telephone number on our website within 7 days of receiving the product. Refund Policy Once we have received the returned product, we shall inspect it to ensure it meets our return policy requirements. If the returned product is approved, we will process a refund to your original payment method. Refunds may take up to 7 business days.